About us

The Braid Factory is strictly an online shop located in Lagos, Nigeria, for your braid wig needs.

We manufacture High Quality Braided Wigs, suitable for every woman, of any age, status and profession. We offer unique services to our clients from the comfort of their homes.

All our wigs are 100% hand braided by experienced and devoted professionals, to ensure every braid is neatly and beautifully done, crafted to look as natural as possible. We aim to give every woman quality and satisfaction for our products globally.

The Braid Factory also has a wide selection of braids styles  to fit your entire look.

Calling You, Gorgeous!

When you shop The braid factory  you enjoy a plethora of customizing options to get your order exactly the way you want it. You get to choose the lace type of your desire (HD or Swiss Lace), your choice lace base (from closures to full lace options),  the length and colour(s) of preference. We've got you Queen!

We routinely update our inventory with items that will delight and surprise you. Be the beautiful diva you know you are with The Braid Factory.

What a great wig! It was light weight. Easy to put on and it actually stayed melted on my whole trip to the UK. Worth the money.

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Our Policy

Current processing time is 14-28 Working Days. Shipping takes 3-5 working days. We DO NOT process or ship orders on Weekends/Holidays. A tracking number will be sent in an email to you AFTER your order is processed.

Order Processed means the timeline between receiving order, receiving & confirmation of order payment & production of order.

Orders may be cancelled within 24hrs after it is placed and a full refund minus Payment platform charges will be made. Were the order is cancelled after 24hrs but not more than 72hrs of placing order, a cancellation fee of $70 is charged and subsequently deducted from the total order value and the balance will be refunded. Any cancellation after 72hrs of placing the order will receive no refunds.

We assure you of 100% satisfaction guarantee with any of our units, but, in rare cases, where a customer receives the wrong style, colour, length, lace base or a damaged unit, the customer has a choice of Refund or Replacement as remedy, provided that none of the following terms and conditions have been breached:

All orders must be in the original packaging and condition. Lace uncut, tag uncut and wig unworn. Customer is to send pictures and video proof.

Notification of error(s) with the unit must be sent to us via email within 48 hours of recorded delivery of order. Customer is to send pictures and video proof of such errors.

Replacements are available for products of an equal value. For replacement of products with a lesser value, a partial refund will be issued.

Thanks.

From our hands to your doorstep